Hotel Resilient

Country	Italian Republic
Achievements	Covid-19 Safety Community Engagement
Activities	Eco Tourism Mountain Tourism Alpine Sports Casino and Gambling Cultural Visits
Services	Plastic-free Renewable energy Barrier free Open for Refugees
Amenities	Swimming Pool Fitness centre Bicycle rent Garden Restaurant Shuttle service Taxi service Tour desk Air Conditioning

Advanced Sustainable Audit

This audit addresses issues of social resposibility & environmental sustainability in tourism.

This audit was done as a self-assessment and not (yet) reviewed.

This audit addresses issues of internal social responsibility, cultural preservation, internal environmental management, supply chain engagement and customer communication. In addition, this self-assessment will help you to figure out where your business stands in terms of sustainability, where you're already doing a good job, and where there's room for improvement. Sustainability has become essential for the success and continuity of tourism businesses. Responsible practices in hotels not only save costs, improve staff satisfaction, have positive impacts on customer experience and their likelihood of returning, but help us to save our planet.

The audit covered the following requirements

Marketing Success Scorecard

This assessment reviews your hotel's marketing activities, focusing on target market analysis, branding, online presence, advertising campaigns, customer engagement, and pricing strategies.

Score: 78 / 100 %

This innovative tool is tailored specifically for the hospitality industry, providing you with a comprehensive evaluation of your marketing efforts. From digital presence to customer engagement, our scorecard offers actionable insights and benchmarks to elevate your hotel's marketing performance. Discover areas of excellence and opportunities for growth, and steer your hotel towards greater success. Get ready to transform your marketing strategy and achieve outstanding results!

The audit covered the following requirements

Evacuee Accommodation Questionnaire

This assessment has been developed for the purpose of determining the capacity of a hotel to accommodate guests who have been forced to evacuate unsafe areas in case of disasters.

This audit was done as a self-assessment and not (yet) reviewed.

The assessment evaluates safety protocols, essential amenities, and support services tailored to meet the specific needs of evacuees. By examining these key areas, we aim to ensure that the hotel can provide not only a secure temporary shelter but also a supportive environment. The results will be used to identify those hotels that would satisfy the level of care required for accommodating evacuated individuals, families or other groups of people.

The audit covered the following requirements

Our back-up generators are now flood-proof

We are a hotel that takes disaster preparedness seriously. We've upgraded our back-up generator with flood protection to ensure we can continue to provide power in the event of a flood. We've also created a comprehensive disaster plan and trained our staff to be ready to respond in case of an emergency. Our guests feel reassured knowing that we're prepared for any situation. It's important for us to prioritize the safety and comfort of our guests.

We planted new mangroves around our beach

We've planted mangroves along the coast to increase our tsunami protection. The mangroves not only help to prevent erosion, but also provide a habitat for marine life. We've also educated our guests about the importance of protecting our environment and reducing their carbon footprint. It's important for us to take action to protect our community and the planet. We're proud to be part of the solution, and we hope to inspire others to do the same.

We provided shelter after the latest earthquake

When the latest earthquake hit, we opened our doors to provide shelter for those who were displaced. We worked with local authorities to coordinate relief efforts and provided food and water for those in need. It was a challenging time, but we felt proud to be able to provide some comfort during a difficult situation. Our guests were supportive of our efforts, and it brought our community closer together. We hope we never have to do it again, but we stand ready to help if needed.

The Fairmont

Hotel Info

Hotel Location

Board of Resilience

Advanced Sustainable Audit

Marketing Success Scorecard

Evacuee Accommodation Questionnaire

Our Stories

Destination Hazard of Apulia