Hotel Resilient

Country	Kingdom of Spain
Achievements	Top Performer
Activities	Spa Mountain Tourism Alpine Sports
Services	Barrier free
Amenities	Fitness centre Garden Shuttle service Tour desk Currency exchange Air Conditioning Car hire Wifi

SUP Audit (Phuket Pilot)

This audit addresses Single Use Plastics (SUP) potentially used in products and packaging in hotels and in the supply chain of hotels.

This audit was done as a self-assessment and not (yet) verified.

Plastic bags start out as fossil fuels and end up as deadly waste in landfills and the ocean. Birds often mistake shredded plastic bags for food, filling their stomachs with toxic debris. For hungry sea turtles, it's nearly impossible to distinguish between jellyfish and floating plastic shopping bags. Fish eat thousands of tons of plastic a year, transferring it up the food chain to bigger fish and marine mammals. Microplastics are also consumed by people through food and in the air. In order to qualify for verification, the hotel must achieve an overall score of 80% and comply with all mandatory questions.

The audit covered the following requirements

Marketing Success Scorecard

This assessment reviews your hotel's marketing activities, focusing on target market analysis, branding, online presence, advertising campaigns, customer engagement, and pricing strategies.

Score: 72 / 100 %

This innovative tool is tailored specifically for the hospitality industry, providing you with a comprehensive evaluation of your marketing efforts. From digital presence to customer engagement, our scorecard offers actionable insights and benchmarks to elevate your hotel's marketing performance. Discover areas of excellence and opportunities for growth, and steer your hotel towards greater success. Get ready to transform your marketing strategy and achieve outstanding results!

The audit covered the following requirements

Crisis & Climate Resilience

This comprehensive multi-hazard audit covers the baseline of Hotel Resilient Crisis Standards.

Score: 89 / 100 %

This audit follows the Hotel Resilient Standards. The standards take proven disaster risk reduction and climate adaptation strategies and tailor them to the needs of the hotel industry. They outline the policies, procedures and actions hotels should implement to become disaster and climate resilient. The audit is divided into seven general sections and two building specific sections. The audit therefore addresses hotels with multiple buildings and provides individual scores for each building type. Your responses to the audit questions will combine to measure a hotel's risk and resilience to natural and technological hazards, including impacts from climate change.

The audit covered the following requirements

We commit to energy-saving

We've implemented several energy-saving initiatives such as LED lighting, motion sensors, and energy-efficient appliances. We've also trained our staff to be more conscious of energy usage, and encourage guests to participate in our sustainability efforts. Our efforts have paid off, and we've saved thousands of dollars on energy costs. It's not just good for the environment, but it's also good for our bottom line.

We donated to our local community

We are a hotel that believes in giving back to our community. We've donated to local schools, charities, and events, and have even organized volunteer days for our staff to get involved. We source our produce from local farmers and use local businesses for our supplies. It's important for us to support the community that supports us. We've built strong relationships with our neighbors, and our guests appreciate our commitment to making a positive impact. It's a win-win situation, and we're proud to be a part of it.

Lavender Fields

Hotel Info

Hotel Location

Board of Resilience

SUP Audit (Phuket Pilot)

Marketing Success Scorecard

Crisis & Climate Resilience

Our Stories

Destination Hazard of Asturias