Hotel Resilient

Country	Commonwealth of Australia
Achievements	Baseline Resilience Top Performer Covid-19 Safety Community Engagement
Activities	Eco Tourism Heritage Sites Cultural Visits Beach Tourism
Services	Plastic-free Renewable energy
Amenities	Swimming Pool Fitness centre Bicycle rent Shuttle service Taxi service Tour desk Business Centre Car hire Wifi

Sustainable Step-in Assessment

The following represents a minimum sustainability good practice checklist for hotels.

Score: 76 / 100 %

This assessment has been developed as a cooperation between Travelife for Tour Operators and Hotel Resilient - piloted under the SWITCH-Asia SUSTOUR and TourLink projects. The audit is based on a detailed comparison of the GSTC Criteria for Hotels and Accommodations, the WTTC Hotel Sustainability Basics, Travalyst's 32 accommodation attributes for sustainable tourism (used by Booking.com, Expedia and Google), the UNESCO Sustainable Travel Pledge, the Department for Environmental Quality Promotion (DEQP), the Thai Green Hotel Standard and the Travelife for Hotels standard.

The audit covered the following requirements

Destination Resilience Audit

Designed to measure resilience across 5 tourism themes: Governance, Socio-Economic, Cultural, Infrastructure, and Environmental Resilience.

Score: 99 / 100 %

Advanced Sustainable Audit (2024)

This audit addresses issues of social resposibility & environmental sustainability in tourism.

This audit was done as a self-assessment and not (yet) reviewed.

This audit addresses issues of internal social responsibility, cultural preservation, internal environmental management, supply chain engagement and customer communication. In addition, this self-assessment will help you to figure out where your business stands in terms of sustainability, where you're already doing a good job, and where there's room for improvement. Sustainability has become essential for the success and continuity of tourism businesses. Responsible practices in hotels not only save costs, improve staff satisfaction, have positive impacts on customer experience and their likelihood of returning, but help us to save our planet.

The audit covered the following requirements

Our back-up generators are now flood-proof

We are a hotel that takes disaster preparedness seriously. We've upgraded our back-up generator with flood protection to ensure we can continue to provide power in the event of a flood. We've also created a comprehensive disaster plan and trained our staff to be ready to respond in case of an emergency. Our guests feel reassured knowing that we're prepared for any situation. It's important for us to prioritize the safety and comfort of our guests.

We commit to energy-saving

We've implemented several energy-saving initiatives such as LED lighting, motion sensors, and energy-efficient appliances. We've also trained our staff to be more conscious of energy usage, and encourage guests to participate in our sustainability efforts. Our efforts have paid off, and we've saved thousands of dollars on energy costs. It's not just good for the environment, but it's also good for our bottom line.

We donated to our local community

We are a hotel that believes in giving back to our community. We've donated to local schools, charities, and events, and have even organized volunteer days for our staff to get involved. We source our produce from local farmers and use local businesses for our supplies. It's important for us to support the community that supports us. We've built strong relationships with our neighbors, and our guests appreciate our commitment to making a positive impact. It's a win-win situation, and we're proud to be a part of it.

Red Rock Inn

Hotel Info

Hotel Location

Board of Resilience

Sustainable Step-in Assessment

Destination Resilience Audit

Advanced Sustainable Audit (2024)

Our Stories

Destination Hazard of Australia