Hotel Resilient

Country	Portuguese Republic
Achievements	Covid-19 Safety Community Engagement
Activities	Eco Tourism Mountain Tourism Alpine Sports Heritage Sites Casino and Gambling Beach Tourism
Services	Renewable energy
Amenities	Fitness centre Bicycle rent Garden Restaurant Tour desk Business Centre CCTV Wifi

Destination Resilience Audit

Designed to measure resilience across 5 tourism themes: Governance, Socio-Economic, Cultural, Infrastructure, and Environmental Resilience.

Score: 89 / 100 %

Advanced Sustainable Assessment (2025)

This audit addresses issues of social responsibility & environmental sustainability in tourism.

This assessment was done as a self-assessment and not (yet) reviewed.

This audit addresses issues of internal social responsibility, cultural preservation, internal environmental management, supply chain engagement and customer communication. In addition, this self-assessment will help you to figure out where your business stands in terms of sustainability, where you're already doing a good job, and where there's room for improvement. Sustainability has become essential for the success and continuity of tourism businesses. Responsible practices in hotels not only save costs, improve staff satisfaction, have positive impacts on customer experience and their likelihood of returning, but help us to save our planet.

The assessment covered the following requirements

Inclusive & Accessible

Based on ISO 21902: addresses accessibility of hotel facilities, services, and communication. Easy to follow, practical, and designed to help you deliver a seamless experience for every traveler.

Score: 89 / 100 %

The Accessible Hotel Audit helps hotels evaluate how well they meet the needs of guests with disabilities, older travellers, families, and anyone requiring easier access. Based on ISO 21902 Accessible Tourism standards, the audit provides a practical checklist covering policies, communication, built environment, guest services, emergency procedures, and continuous improvement. Hotels receive clear guidance, examples, and useful resources to support real-world improvements that enhance comfort, safety, and inclusivity for all guests.

The assessment covered the following requirements

We stopped using single-use plastic

As owners of a hotel, we feel responsible for the impact we have on the environment. We've taken steps to eliminate all single-use plastic in our property and replaced them with sustainable options. Our guests have been supportive of our efforts, and we've noticed an increase in bookings as a result. It's not just about reducing waste, but it's also about creating a more sustainable future for everyone. We're proud to be part of the solution, and we hope to inspire others to join us in our mission.

Our back-up generators are now flood-proof

We are a hotel that takes disaster preparedness seriously. We've upgraded our back-up generator with flood protection to ensure we can continue to provide power in the event of a flood. We've also created a comprehensive disaster plan and trained our staff to be ready to respond in case of an emergency. Our guests feel reassured knowing that we're prepared for any situation. It's important for us to prioritize the safety and comfort of our guests.

All menues now come with fully vegan options

We've added vegan options to all our meals, including breakfast, lunch, and dinner. We've sourced the freshest ingredients and created delicious plant-based dishes that even meat-eaters enjoy. Our guests appreciate our efforts, and we've noticed an increase in bookings as a result. It's important to us to provide options that are healthy and sustainable for everyone. We're proud to be leading the way in vegan-friendly hospitality, and we hope to inspire others to follow suit.

The Fairmont

Hotel Info

Hotel Location

Board of Resilience

Destination Resilience Audit

Advanced Sustainable Assessment (2025)

Inclusive & Accessible

Our Stories

Destination Hazard of Aveiro