Hotel Resilient

Country	United States of America
Achievements	Plastic-free Carbon-neutral
Activities	Spa
Services	Barrier free Open for Refugees
Amenities	Bicycle rent Garden Restaurant Taxi service Tour desk Currency exchange CCTV Air Conditioning Car hire

Marketing Success Scorecard

This assessment reviews your hotel's marketing activities, focusing on target market analysis, branding, online presence, advertising campaigns, customer engagement, and pricing strategies.

This audit was done as a self-assessment and not (yet) verified.

<p>This innovative tool is tailored specifically for the hospitality industry, providing you with a comprehensive evaluation of your marketing efforts. From digital presence to customer engagement, our scorecard offers actionable insights and benchmarks to elevate your hotel's marketing performance. Discover areas of excellence and opportunities for growth, and steer your hotel towards greater success. Get ready to transform your marketing strategy and achieve outstanding results!</p>

The audit covered the following requirements

Advanced Sustainable Audit

This audit addresses issues of social resposibility & environmental sustainability in tourism.

Score: 75 / 100 %

<p>This audit addresses issues of internal social responsibility, cultural preservation, internal environmental management, supply chain engagement and customer communication. In addition, this self-assessment will help you to figure out where your business stands in terms of sustainability, where you're already doing a good job, and where there's room for improvement. Sustainability has become essential for the success and continuity of tourism businesses. Responsible practices in hotels not only save costs, improve staff satisfaction, have positive impacts on customer experience and their likelihood of returning, but help us to save our planet.</p>

The audit covered the following requirements

We planted new mangroves around our beach

We've planted mangroves along the coast to increase our tsunami protection. The mangroves not only help to prevent erosion, but also provide a habitat for marine life. We've also educated our guests about the importance of protecting our environment and reducing their carbon footprint. It's important for us to take action to protect our community and the planet. We're proud to be part of the solution, and we hope to inspire others to do the same.

All menues now come with fully vegan options

We've added vegan options to all our meals, including breakfast, lunch, and dinner. We've sourced the freshest ingredients and created delicious plant-based dishes that even meat-eaters enjoy. Our guests appreciate our efforts, and we've noticed an increase in bookings as a result. It's important to us to provide options that are healthy and sustainable for everyone. We're proud to be leading the way in vegan-friendly hospitality, and we hope to inspire others to follow suit.

The Crystal Palace

Hotel Info

Hotel Location

Board of Resilience

Marketing Success Scorecard

Advanced Sustainable Audit

Our Stories

Destination Hazard of Colorado