Serenity Suites

I'm not a real hotel Find out how Serenity Suites is guaranteeing you a safe stay in Epirus and Western Macedonia

Hotel Info

Country	Hellenic Republic
Achievements	Baseline Resilience High Safety Plastic-free
Activities	Eco Tourism Spa Alpine Sports Casino and Gambling Beach Tourism
Services	Plastic-free Renewable energy Barrier free Open for Refugees
Amenities	Bicycle rent Currency exchange Wifi

Hotel Location

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Board of Resilience

This hotel was successfully assessed for its excellence in the categories below:

Marketing Success Scorecard

This assessment reviews your hotel's marketing activities, focusing on target market analysis, branding, online presence, advertising campaigns, customer engagement, and pricing strategies.

Score: 80 / 100 %

<p>This innovative tool is tailored specifically for the hospitality industry, providing you with a comprehensive evaluation of your marketing efforts. From digital presence to customer engagement, our scorecard offers actionable insights and benchmarks to elevate your hotel's marketing performance. Discover areas of excellence and opportunities for growth, and steer your hotel towards greater success. Get ready to transform your marketing strategy and achieve outstanding results!</p>

The audit covered the following requirements

Advanced Sustainable Audit

This audit addresses issues of social resposibility & environmental sustainability in tourism.

This audit was done as a self-assessment and not (yet) verified.

<p>This audit addresses issues of internal social responsibility, cultural preservation, internal environmental management, supply chain engagement and customer communication. In addition, this self-assessment will help you to figure out where your business stands in terms of sustainability, where you're already doing a good job, and where there's room for improvement. Sustainability has become essential for the success and continuity of tourism businesses. Responsible practices in hotels not only save costs, improve staff satisfaction, have positive impacts on customer experience and their likelihood of returning, but help us to save our planet.</p>

The audit covered the following requirements

We donated to our local community

We are a hotel that believes in giving back to our community. We've donated to local schools, charities, and events, and have even organized volunteer days for our staff to get involved. We source our produce from local farmers and use local businesses for our supplies. It's important for us to support the community that supports us. We've built strong relationships with our neighbors, and our guests appreciate our commitment to making a positive impact. It's a win-win situation, and we're proud to be a part of it.

Our back-up generators are now flood-proof

We are a hotel that takes disaster preparedness seriously. We've upgraded our back-up generator with flood protection to ensure we can continue to provide power in the event of a flood. We've also created a comprehensive disaster plan and trained our staff to be ready to respond in case of an emergency. Our guests feel reassured knowing that we're prepared for any situation. It's important for us to prioritize the safety and comfort of our guests.

Destination Hazard of Epirus and Western Macedonia

This hotel is located in a region with various natural hazards and climate change impacts. See the destination's hazard profile below: