Hotel Resilient

Country	Commonwealth of Australia
Achievements	Carbon-neutral
Activities	Eco Tourism Mountain Tourism Heritage Sites Beach Tourism
Services	Plastic-free
Amenities	Fitness centre Bicycle rent Garden Restaurant Shuttle service Tour desk CCTV Car hire

Sustainable Step-in Assessment

The following represents a minimum sustainability good practice checklist for hotels.

This audit was done as a self-assessment and not (yet) verified.

This assessment has been developed as a cooperation between Travelife for Tour Operators and Hotel Resilient - piloted under the SWITCH-Asia SUSTOUR and TourLink projects. The audit is based on a detailed comparison of the GSTC Criteria for Hotels and Accommodations, the WTTC Hotel Sustainability Basics, Travalyst's 32 accommodation attributes for sustainable tourism (used by Booking.com, Expedia and Google), the UNESCO Sustainable Travel Pledge, the Department for Environmental Quality Promotion (DEQP), the Thai Green Hotel Standard and the Travelife for Hotels standard.

The audit covered the following requirements

SUP Audit (Phuket Pilot)

This audit addresses Single Use Plastics (SUP) potentially used in products and packaging in hotels and in the supply chain of hotels.

Score: 75 / 100 %

Plastic bags start out as fossil fuels and end up as deadly waste in landfills and the ocean. Birds often mistake shredded plastic bags for food, filling their stomachs with toxic debris. For hungry sea turtles, it's nearly impossible to distinguish between jellyfish and floating plastic shopping bags. Fish eat thousands of tons of plastic a year, transferring it up the food chain to bigger fish and marine mammals. Microplastics are also consumed by people through food and in the air. In order to qualify for verification, the hotel must achieve an overall score of 80% and comply with all mandatory questions.

The audit covered the following requirements

Advanced Sustainable Audit (NEW)

This audit addresses issues of social resposibility & environmental sustainability in tourism.

Score: 82 / 100 %

This audit addresses issues of internal social responsibility, cultural preservation, internal environmental management, supply chain engagement and customer communication. In addition, this self-assessment will help you to figure out where your business stands in terms of sustainability, where you're already doing a good job, and where there's room for improvement. Sustainability has become essential for the success and continuity of tourism businesses. Responsible practices in hotels not only save costs, improve staff satisfaction, have positive impacts on customer experience and their likelihood of returning, but help us to save our planet.

The audit covered the following requirements

Our back-up generators are now flood-proof

We are a hotel that takes disaster preparedness seriously. We've upgraded our back-up generator with flood protection to ensure we can continue to provide power in the event of a flood. We've also created a comprehensive disaster plan and trained our staff to be ready to respond in case of an emergency. Our guests feel reassured knowing that we're prepared for any situation. It's important for us to prioritize the safety and comfort of our guests.

We commit to energy-saving

We've implemented several energy-saving initiatives such as LED lighting, motion sensors, and energy-efficient appliances. We've also trained our staff to be more conscious of energy usage, and encourage guests to participate in our sustainability efforts. Our efforts have paid off, and we've saved thousands of dollars on energy costs. It's not just good for the environment, but it's also good for our bottom line.

We reduced food waste by 60%

We are a committed to reducing food waste. We've implemented several initiatives such as ordering smaller quantities, donating leftovers to local food banks, and composting food scraps. We've also trained our staff to be more conscious of food waste, and encourage guests to order only what they can eat. Our efforts have paid off, and we've reduced our food waste by 60%. It's not just good for the environment, but it's also good for our bottom line. We're proud to be making a positive impact, and we hope to inspire others to do the same.

Sapphire

Hotel Info

Hotel Location

Board of Resilience

Sustainable Step-in Assessment

SUP Audit (Phuket Pilot)

Advanced Sustainable Audit (NEW)

Our Stories

Destination Hazard of Northern Territory