The Grand Royale

The Accessible Hotel Audit helps hotels evaluate how well they meet the needs of guests with disabilities, older travellers, families, and anyone requiring easier access. Based on ISO 21902 Accessible Tourism standards, the audit provides a practical checklist covering policies, communication, built environment, guest services, emergency procedures, and continuous improvement. Hotels receive clear guidance, examples, and useful resources to support real-world improvements that enhance comfort, safety, and inclusivity for all guests.

The assessment covered the following requirements

This audit addresses issues of internal social responsibility, cultural preservation, internal environmental management, supply chain engagement and customer communication. In addition, this self-assessment will help you to figure out where your business stands in terms of sustainability, where you're already doing a good job, and where there's room for improvement. Sustainability has become essential for the success and continuity of tourism businesses. Responsible practices in hotels not only save costs, improve staff satisfaction, have positive impacts on customer experience and their likelihood of returning, but help us to save our planet.

The assessment covered the following requirements

使い捨てプラスチックを減らすことは、その大きな環境への影響のため、ホテルにとって重要です。プラスチックは汚染を引き起こし、野生動物に害を与え、人間の健康を脅かします。プラスチックの使用を減らすことは、非再生可能資源の節約や気候変動対策にも役立ちます。環境保護を超えて、プラスチック削減は多くのホテルの持続可能性への取り組みと一致し、新しい規制への対応を支援し、再利用可能なアイテムへの投資によって大幅なコスト削減をもたらすことができます。さらに、環境意識の高い旅行者が増加しており、同じ価値観を共有するホテルに宿泊することを好むため、より多くの宿泊客を引き寄せる可能性があります。

The assessment covered the following requirements