Hotel Resilient

Country	United States of America
Achievements	High Safety Community Engagement Plastic-free
Activities	Eco Tourism Spa Mountain Tourism Casino and Gambling Cultural Visits Beach Tourism
Services	Plastic-free Renewable energy
Amenities	Fitness centre Bicycle rent Garden Tour desk CCTV Air Conditioning Wifi

Sustainable Step-in Assessment

The following represents a minimum sustainability good practice checklist for hotels.

Score: 72 / 100 %

This assessment has been developed as a cooperation between Travelife for Tour Operators and Hotel Resilient - piloted under the SWITCH-Asia SUSTOUR and TourLink projects. The audit is based on a detailed comparison of the GSTC Criteria for Hotels and Accommodations, the WTTC Hotel Sustainability Basics, Travalyst's 32 accommodation attributes for sustainable tourism (used by Booking.com, Expedia and Google), the UNESCO Sustainable Travel Pledge, the Department for Environmental Quality Promotion (DEQP), the Thai Green Hotel Standard and the Travelife for Hotels standard.

The audit covered the following requirements

Crisis & Climate Resilience

This comprehensive multi-hazard audit covers the baseline of Hotel Resilient Crisis Standards.

Score: 90 / 100 %

This audit follows the Hotel Resilient Standards. The standards take proven disaster risk reduction and climate adaptation strategies and tailor them to the needs of the hotel industry. They outline the policies, procedures and actions hotels should implement to become disaster and climate resilient. The audit is divided into seven general sections and two building specific sections. The audit therefore addresses hotels with multiple buildings and provides individual scores for each building type. Your responses to the audit questions will combine to measure a hotel's risk and resilience to natural and technological hazards, including impacts from climate change.

The audit covered the following requirements

Marketing Success Scorecard

This assessment reviews your hotel's marketing activities, focusing on target market analysis, branding, online presence, advertising campaigns, customer engagement, and pricing strategies.

This audit was done as a self-assessment and not (yet) verified.

This innovative tool is tailored specifically for the hospitality industry, providing you with a comprehensive evaluation of your marketing efforts. From digital presence to customer engagement, our scorecard offers actionable insights and benchmarks to elevate your hotel's marketing performance. Discover areas of excellence and opportunities for growth, and steer your hotel towards greater success. Get ready to transform your marketing strategy and achieve outstanding results!

The audit covered the following requirements

We stopped using single-use plastic

As owners of a hotel, we feel responsible for the impact we have on the environment. We've taken steps to eliminate all single-use plastic in our property and replaced them with sustainable options. Our guests have been supportive of our efforts, and we've noticed an increase in bookings as a result. It's not just about reducing waste, but it's also about creating a more sustainable future for everyone. We're proud to be part of the solution, and we hope to inspire others to join us in our mission.

All menues now come with fully vegan options

We've added vegan options to all our meals, including breakfast, lunch, and dinner. We've sourced the freshest ingredients and created delicious plant-based dishes that even meat-eaters enjoy. Our guests appreciate our efforts, and we've noticed an increase in bookings as a result. It's important to us to provide options that are healthy and sustainable for everyone. We're proud to be leading the way in vegan-friendly hospitality, and we hope to inspire others to follow suit.

Our back-up generators are now flood-proof

We are a hotel that takes disaster preparedness seriously. We've upgraded our back-up generator with flood protection to ensure we can continue to provide power in the event of a flood. We've also created a comprehensive disaster plan and trained our staff to be ready to respond in case of an emergency. Our guests feel reassured knowing that we're prepared for any situation. It's important for us to prioritize the safety and comfort of our guests.

Lavender Fields

Hotel Info

Hotel Location

Board of Resilience

Sustainable Step-in Assessment

Crisis & Climate Resilience

Marketing Success Scorecard

Our Stories

Destination Hazard of Orange County