Hotel Resilient

Country	Kingdom of Thailand
Achievements	Baseline Resilience Community Engagement Carbon-neutral
Activities	Eco Tourism Spa Mountain Tourism Alpine Sports Cultural Visits
Services	Plastic-free Renewable energy Barrier free Open for Refugees
Amenities	Fitness centre Garden Shuttle service Currency exchange CCTV Air Conditioning

Crisis & Climate Resilience

This comprehensive multi-hazard audit covers the baseline of Hotel Resilient Crisis Standards.

This audit was done as a self-assessment and not (yet) verified.

This audit follows the Hotel Resilient Standards. The standards take proven disaster risk reduction and climate adaptation strategies and tailor them to the needs of the hotel industry. They outline the policies, procedures and actions hotels should implement to become disaster and climate resilient. The audit is divided into seven general sections and two building specific sections. The audit therefore addresses hotels with multiple buildings and provides individual scores for each building type. Your responses to the audit questions will combine to measure a hotel's risk and resilience to natural and technological hazards, including impacts from climate change.

The audit covered the following requirements

Single-Use Plastic (SUP)

This audit addresses Single Use Plastics (SUP) potentially used in products and packaging in hotels and in the supply chain of hotels.

Score: 98 / 100 %

Reducing single-use plastics is essential for hotels due to its considerable environmental impact. Plastics contribute to pollution, harm wildlife and threaten human health. Reducing plastic use also helps conserve non-renewable resources and combat climate change. Beyond environmental stewardship, reducing plastics aligns with many hotels' sustainability commitments, aids in complying with emerging regulations, and can result in significant cost savings by investing in reusable items. Furthermore, an increasing number of environmentally conscious travelers prefer staying at that share their values, potentially attracting more patrons.  To qualify for verification, the hotel must achieve an overall score of 80%.

The audit covered the following requirements

Marketing Success Scorecard

This assessment reviews your hotel's marketing activities, focusing on target market analysis, branding, online presence, advertising campaigns, customer engagement, and pricing strategies.

This audit was done as a self-assessment and not (yet) verified.

This innovative tool is tailored specifically for the hospitality industry, providing you with a comprehensive evaluation of your marketing efforts. From digital presence to customer engagement, our scorecard offers actionable insights and benchmarks to elevate your hotel's marketing performance. Discover areas of excellence and opportunities for growth, and steer your hotel towards greater success. Get ready to transform your marketing strategy and achieve outstanding results!

The audit covered the following requirements

All menues now come with fully vegan options

We've added vegan options to all our meals, including breakfast, lunch, and dinner. We've sourced the freshest ingredients and created delicious plant-based dishes that even meat-eaters enjoy. Our guests appreciate our efforts, and we've noticed an increase in bookings as a result. It's important to us to provide options that are healthy and sustainable for everyone. We're proud to be leading the way in vegan-friendly hospitality, and we hope to inspire others to follow suit.

We planted new mangroves around our beach

We've planted mangroves along the coast to increase our tsunami protection. The mangroves not only help to prevent erosion, but also provide a habitat for marine life. We've also educated our guests about the importance of protecting our environment and reducing their carbon footprint. It's important for us to take action to protect our community and the planet. We're proud to be part of the solution, and we hope to inspire others to do the same.

The Grand Royale

Hotel Info

Hotel Location

Board of Resilience

Crisis & Climate Resilience

Single-Use Plastic (SUP)

Marketing Success Scorecard

Our Stories

Destination Hazard of Phang-Nga