The Fairmont

この監査は、社内の社会的責任、文化の保存、社内環境管理、サプライチェーンとの連携、顧客とのコミュニケーションの問題に対処します。さらに、この自己評価は、持続可能性の観点からあなたのビジネスがどの位置にあるか、どこで既に良い仕事をしているか、どこに改善の余地があるかを把握するのに役立ちます。持続可能性は観光ビジネスの成功と継続に不可欠になっています。ホテルでの責任ある実践は、コスト削減、スタッフの満足度向上、顧客体験へのポジティブな影響、そして顧客のリピート率向上だけでなく、私たちの地球を救う助けにもなります。

The assessment covered the following requirements

The Accessible Hotel Audit helps hotels evaluate how well they meet the needs of guests with disabilities, older travellers, families, and anyone requiring easier access. Based on ISO 21902 Accessible Tourism standards, the audit provides a practical checklist covering policies, communication, built environment, guest services, emergency procedures, and continuous improvement. Hotels receive clear guidance, examples, and useful resources to support real-world improvements that enhance comfort, safety, and inclusivity for all guests.

The assessment covered the following requirements

This audit addresses issues of internal social responsibility, cultural preservation, internal environmental management, supply chain engagement and customer communication. In addition, this self-assessment will help you to figure out where your business stands in terms of sustainability, where you're already doing a good job, and where there's room for improvement. Sustainability has become essential for the success and continuity of tourism businesses. Responsible practices in hotels not only save costs, improve staff satisfaction, have positive impacts on customer experience and their likelihood of returning, but help us to save our planet.

The assessment covered the following requirements