Rustic Ranch

The hospitality industry is highly susceptible to the impacts of natural hazards. In addition, climate change exacerbates natural hazards, including heatwaves, floods, windstorms, droughts and forest fires, through increased hazard frequency, intensity and altered geographic distribution. These escalating crisis and climate risks highlight the need for improved resilience in the hospitality industry. To meet this growing need, Hotel Resilient and HOTREC present these Crisis Resilient Guidelines to HOTREC members, including hotels, restaurants, cafés, and night-life entertainment venues. These guidelines are intended to assist HOTREC members to better prepare, withstand and recover from crisis and climate related hazards. Note these guidelines do not address sustainability, which generally focuses on the protection and stewardship of environmental resources, habitats and local communities. The focus of these guidelines is on crisis resilience. We define crisis resilience as the ability to withstand and recover from natural hazard impacts. In the hospitality industry, crisis resilience prioritizes above all the safety of guests and staff when faced with natural hazard events, while also implementing measures to maintain essential services and swiftly recover from disaster impacts. Crisis resilience is also a dynamic process rather than a static state, meaning businesses need to adapt to environmental changes and learn from experience to better plan, prepare, respond and recover from future crisis impacts.

The audit covered the following requirements