Hotel Resilient

Country	Commonwealth of Australia
Achievements	Top Performer
Activities	Eco Tourism Mountain Tourism Cultural Visits Beach Tourism
Services	Renewable energy Barrier free Open for Refugees
Amenities	Fitness centre Garden Shuttle service Tour desk Business Centre CCTV Wifi

Sustainable Step-in Assessment

The following represents a minimum sustainability good practice checklist for hotels.

Score: 90 / 100 %

This assessment has been developed as a cooperation between Travelife for Tour Operators and Hotel Resilient - piloted under the SWITCH-Asia SUSTOUR and TourLink projects. The audit is based on a detailed comparison of the GSTC Criteria for Hotels and Accommodations, the WTTC Hotel Sustainability Basics, Travalyst's 32 accommodation attributes for sustainable tourism (used by Booking.com, Expedia and Google), the UNESCO Sustainable Travel Pledge, the Department for Environmental Quality Promotion (DEQP), the Thai Green Hotel Standard and the Travelife for Hotels standard.

The assessment covered the following requirements

Marketing Success Scorecard

This assessment reviews your hotel's marketing activities, focusing on target market analysis, branding, online presence, advertising campaigns, customer engagement, and pricing strategies.

This assessment was done as a self-assessment and not (yet) reviewed.

This innovative tool is tailored specifically for the hospitality industry, providing you with a comprehensive evaluation of your marketing efforts. From digital presence to customer engagement, our scorecard offers actionable insights and benchmarks to elevate your hotel's marketing performance. Discover areas of excellence and opportunities for growth, and steer your hotel towards greater success. Get ready to transform your marketing strategy and achieve outstanding results!

The assessment covered the following requirements

高度な持続可能なホテル評価 (Advanced Sustainable Audit)

この評価は、観光における社会的および環境的責任の問題に対処します。

Score: 71 / 100 %

この監査は、社内の社会的責任、文化の保存、社内環境管理、サプライチェーンとの連携、顧客とのコミュニケーションの問題に対処します。さらに、この自己評価は、持続可能性の観点からあなたのビジネスがどの位置にあるか、どこで既に良い仕事をしているか、どこに改善の余地があるかを把握するのに役立ちます。持続可能性は観光ビジネスの成功と継続に不可欠になっています。ホテルでの責任ある実践は、コスト削減、スタッフの満足度向上、顧客体験へのポジティブな影響、そして顧客のリピート率向上だけでなく、私たちの地球を救う助けにもなります。

The assessment covered the following requirements

Our back-up generators are now flood-proof

We are a hotel that takes disaster preparedness seriously. We've upgraded our back-up generator with flood protection to ensure we can continue to provide power in the event of a flood. We've also created a comprehensive disaster plan and trained our staff to be ready to respond in case of an emergency. Our guests feel reassured knowing that we're prepared for any situation. It's important for us to prioritize the safety and comfort of our guests.

We planted new mangroves around our beach

We've planted mangroves along the coast to increase our tsunami protection. The mangroves not only help to prevent erosion, but also provide a habitat for marine life. We've also educated our guests about the importance of protecting our environment and reducing their carbon footprint. It's important for us to take action to protect our community and the planet. We're proud to be part of the solution, and we hope to inspire others to do the same.

Silver Springs

Hotel Info

Hotel Location

Board of Resilience

Sustainable Step-in Assessment

Marketing Success Scorecard

高度な持続可能なホテル評価 (Advanced Sustainable Audit)

Our Stories

Destination Hazard of Queensland