Hotel Resilient

Country	Commonwealth of Australia
Achievements	Covid-19 Safety
Activities	Spa Mountain Tourism Heritage Sites Cultural Visits Beach Tourism
Services	Plastic-free Renewable energy Barrier free Eco Tourism
Amenities	Fitness centre Bicycle rent Garden Shuttle service Taxi service Currency exchange Air Conditioning

Advanced Sustainable Assessment (2025.1)

This audit addresses issues of social resposibility & environmental sustainability in tourism.

Score: 74 / 100 %

This audit addresses issues of internal social responsibility, cultural preservation, internal environmental management, supply chain engagement and customer communication. In addition, this self-assessment will help you to figure out where your business stands in terms of sustainability, where you're already doing a good job, and where there's room for improvement. Sustainability has become essential for the success and continuity of tourism businesses. Responsible practices in hotels not only save costs, improve staff satisfaction, have positive impacts on customer experience and their likelihood of returning, but help us to save our planet.

The assessment covered the following requirements

Inclusive & Accessible

Based on ISO 21902: addresses accessibility of hotel facilities, services, and communication. Easy to follow, practical, and designed to help you deliver a seamless experience for every traveler.

Score: 73 / 100 %

The Accessible Hotel Audit helps hotels evaluate how well they meet the needs of guests with disabilities, older travellers, families, and anyone requiring easier access. Based on ISO 21902 Accessible Tourism standards, the audit provides a practical checklist covering policies, communication, built environment, guest services, emergency procedures, and continuous improvement. Hotels receive clear guidance, examples, and useful resources to support real-world improvements that enhance comfort, safety, and inclusivity for all guests.

The assessment covered the following requirements

Destination Resilience Audit

Designed to measure resilience across 5 tourism themes: Governance, Socio-Economic, Cultural, Infrastructure, and Environmental Resilience.

Score: 89 / 100 %

We reduced food waste by 60%

We are a committed to reducing food waste. We've implemented several initiatives such as ordering smaller quantities, donating leftovers to local food banks, and composting food scraps. We've also trained our staff to be more conscious of food waste, and encourage guests to order only what they can eat. Our efforts have paid off, and we've reduced our food waste by 60%. It's not just good for the environment, but it's also good for our bottom line. We're proud to be making a positive impact, and we hope to inspire others to do the same.

We commit to energy-saving

We've implemented several energy-saving initiatives such as LED lighting, motion sensors, and energy-efficient appliances. We've also trained our staff to be more conscious of energy usage, and encourage guests to participate in our sustainability efforts. Our efforts have paid off, and we've saved thousands of dollars on energy costs. It's not just good for the environment, but it's also good for our bottom line.

Silver Springs

Hotel Info

Hotel Location

Board of Resilience

Advanced Sustainable Assessment (2025.1)

Inclusive & Accessible

Destination Resilience Audit

Our Stories

Destination Hazard of Queensland