Hotel Resilient

Country	Hellenic Republic
Achievements	Baseline Resilience Top Performer
Activities	Eco Tourism Mountain Tourism Heritage Sites Casino and Gambling Cultural Visits Beach Tourism
Services	Plastic-free Renewable energy Barrier free
Amenities	Bicycle rent Garden Shuttle service Business Centre Currency exchange CCTV Air Conditioning Wifi

Crisis & Climate Resilience

This comprehensive multi-hazard audit covers the baseline of Hotel Resilient Crisis Standards.

This audit was done as a self-assessment and not (yet) verified.

This audit follows the Hotel Resilient Standards. The standards take proven disaster risk reduction and climate adaptation strategies and tailor them to the needs of the hotel industry. They outline the policies, procedures and actions hotels should implement to become disaster and climate resilient. The audit is divided into seven general sections and two building specific sections. The audit therefore addresses hotels with multiple buildings and provides individual scores for each building type. Your responses to the audit questions will combine to measure a hotel's risk and resilience to natural and technological hazards, including impacts from climate change.

The audit covered the following requirements

Single-Use Plastic (SUP)

This audit addresses Single Use Plastics (SUP) potentially used in products and packaging in hotels and in the supply chain of hotels.

This audit was done as a self-assessment and not (yet) verified.

Reducing single-use plastics is essential for hotels due to its considerable environmental impact. Plastics contribute to pollution, harm wildlife and threaten human health. Reducing plastic use also helps conserve non-renewable resources and combat climate change. Beyond environmental stewardship, reducing plastics aligns with many hotels' sustainability commitments, aids in complying with emerging regulations, and can result in significant cost savings by investing in reusable items. Furthermore, an increasing number of environmentally conscious travelers prefer staying at that share their values, potentially attracting more patrons.  To qualify for verification, the hotel must achieve an overall score of 80%.

The audit covered the following requirements

Marketing Success Scorecard

This assessment reviews your hotel's marketing activities, focusing on target market analysis, branding, online presence, advertising campaigns, customer engagement, and pricing strategies.

This audit was done as a self-assessment and not (yet) verified.

This innovative tool is tailored specifically for the hospitality industry, providing you with a comprehensive evaluation of your marketing efforts. From digital presence to customer engagement, our scorecard offers actionable insights and benchmarks to elevate your hotel's marketing performance. Discover areas of excellence and opportunities for growth, and steer your hotel towards greater success. Get ready to transform your marketing strategy and achieve outstanding results!

The audit covered the following requirements

We provided shelter after the latest earthquake

When the latest earthquake hit, we opened our doors to provide shelter for those who were displaced. We worked with local authorities to coordinate relief efforts and provided food and water for those in need. It was a challenging time, but we felt proud to be able to provide some comfort during a difficult situation. Our guests were supportive of our efforts, and it brought our community closer together. We hope we never have to do it again, but we stand ready to help if needed.

Our back-up generators are now flood-proof

We are a hotel that takes disaster preparedness seriously. We've upgraded our back-up generator with flood protection to ensure we can continue to provide power in the event of a flood. We've also created a comprehensive disaster plan and trained our staff to be ready to respond in case of an emergency. Our guests feel reassured knowing that we're prepared for any situation. It's important for us to prioritize the safety and comfort of our guests.

We reduced food waste by 60%

We are a committed to reducing food waste. We've implemented several initiatives such as ordering smaller quantities, donating leftovers to local food banks, and composting food scraps. We've also trained our staff to be more conscious of food waste, and encourage guests to order only what they can eat. Our efforts have paid off, and we've reduced our food waste by 60%. It's not just good for the environment, but it's also good for our bottom line. We're proud to be making a positive impact, and we hope to inspire others to do the same.

Chateau Blanc

Hotel Info

Hotel Location

Board of Resilience

Crisis & Climate Resilience

Single-Use Plastic (SUP)

Marketing Success Scorecard

Our Stories

Destination Hazard of South and Eastern Macedonia and Thrace