Hotel Resilient

Country	United Kingdom of Great Britain and Northern Ireland
Achievements
Activities	Eco Tourism Spa Mountain Tourism Alpine Sports Casino and Gambling
Services	Renewable energy Barrier free Open for Refugees
Amenities	Bicycle rent Garden Shuttle service Business Centre CCTV Air Conditioning Car hire

Marketing Success Scorecard

This assessment reviews your hotel's marketing activities, focusing on target market analysis, branding, online presence, advertising campaigns, customer engagement, and pricing strategies.

Score: 92 / 100 %

This innovative tool is tailored specifically for the hospitality industry, providing you with a comprehensive evaluation of your marketing efforts. From digital presence to customer engagement, our scorecard offers actionable insights and benchmarks to elevate your hotel's marketing performance. Discover areas of excellence and opportunities for growth, and steer your hotel towards greater success. Get ready to transform your marketing strategy and achieve outstanding results!

The audit covered the following requirements

Single-Use Plastic (SUP)

This audit addresses Single Use Plastics (SUP) potentially used in products and packaging in hotels and in the supply chain of hotels.

Score: 92 / 100 %

Reducing single-use plastics is essential for hotels due to its considerable environmental impact. Plastics contribute to pollution, harm wildlife and threaten human health. Reducing plastic use also helps conserve non-renewable resources and combat climate change. Beyond environmental stewardship, reducing plastics aligns with many hotels' sustainability commitments, aids in complying with emerging regulations, and can result in significant cost savings by investing in reusable items. Furthermore, an increasing number of environmentally conscious travelers prefer staying at that share their values, potentially attracting more patrons.  To qualify for verification, the hotel must achieve an overall score of 80%.

The audit covered the following requirements

Sustainable Step-in Assessment

The following represents a minimum sustainability good practice checklist for hotels.

Score: 78 / 100 %

This assessment has been developed as a cooperation between Travelife for Tour Operators and Hotel Resilient - piloted under the SWITCH-Asia SUSTOUR and TourLink projects. The audit is based on a detailed comparison of the GSTC Criteria for Hotels and Accommodations, the WTTC Hotel Sustainability Basics, Travalyst's 32 accommodation attributes for sustainable tourism (used by Booking.com, Expedia and Google), the UNESCO Sustainable Travel Pledge, the Department for Environmental Quality Promotion (DEQP), the Thai Green Hotel Standard and the Travelife for Hotels standard.

The audit covered the following requirements

All menues now come with fully vegan options

We've added vegan options to all our meals, including breakfast, lunch, and dinner. We've sourced the freshest ingredients and created delicious plant-based dishes that even meat-eaters enjoy. Our guests appreciate our efforts, and we've noticed an increase in bookings as a result. It's important to us to provide options that are healthy and sustainable for everyone. We're proud to be leading the way in vegan-friendly hospitality, and we hope to inspire others to follow suit.

We reduced food waste by 60%

We are a committed to reducing food waste. We've implemented several initiatives such as ordering smaller quantities, donating leftovers to local food banks, and composting food scraps. We've also trained our staff to be more conscious of food waste, and encourage guests to order only what they can eat. Our efforts have paid off, and we've reduced our food waste by 60%. It's not just good for the environment, but it's also good for our bottom line. We're proud to be making a positive impact, and we hope to inspire others to do the same.

We donated to our local community

We are a hotel that believes in giving back to our community. We've donated to local schools, charities, and events, and have even organized volunteer days for our staff to get involved. We source our produce from local farmers and use local businesses for our supplies. It's important for us to support the community that supports us. We've built strong relationships with our neighbors, and our guests appreciate our commitment to making a positive impact. It's a win-win situation, and we're proud to be a part of it.

The Fairmont

Hotel Info

Hotel Location

Board of Resilience

Marketing Success Scorecard

Single-Use Plastic (SUP)

Sustainable Step-in Assessment

Our Stories

Destination Hazard of United Kingdom