Hotel Resilient

Country	Portuguese Republic
Achievements	Top Performer
Activities	Mountain Tourism Alpine Sports Beach Tourism
Services	Plastic-free Renewable energy Barrier free Open for Refugees
Amenities	Swimming Pool Fitness centre Garden Restaurant Taxi service Business Centre Air Conditioning Car hire Wifi

Marketing Success Scorecard

This assessment reviews your hotel's marketing activities, focusing on target market analysis, branding, online presence, advertising campaigns, customer engagement, and pricing strategies.

This audit was done as a self-assessment and not (yet) verified.

This innovative tool is tailored specifically for the hospitality industry, providing you with a comprehensive evaluation of your marketing efforts. From digital presence to customer engagement, our scorecard offers actionable insights and benchmarks to elevate your hotel's marketing performance. Discover areas of excellence and opportunities for growth, and steer your hotel towards greater success. Get ready to transform your marketing strategy and achieve outstanding results!

The audit covered the following requirements

Advanced Sustainable Audit (NEW)

This audit addresses issues of social resposibility & environmental sustainability in tourism.

Score: 87 / 100 %

This audit addresses issues of internal social responsibility, cultural preservation, internal environmental management, supply chain engagement and customer communication. In addition, this self-assessment will help you to figure out where your business stands in terms of sustainability, where you're already doing a good job, and where there's room for improvement. Sustainability has become essential for the success and continuity of tourism businesses. Responsible practices in hotels not only save costs, improve staff satisfaction, have positive impacts on customer experience and their likelihood of returning, but help us to save our planet.

The audit covered the following requirements

Crisis & Climate Resilience

This comprehensive multi-hazard audit covers the baseline of Hotel Resilient Crisis Standards.

This audit was done as a self-assessment and not (yet) verified.

This audit follows the Hotel Resilient Standards. The standards take proven disaster risk reduction and climate adaptation strategies and tailor them to the needs of the hotel industry. They outline the policies, procedures and actions hotels should implement to become disaster and climate resilient. The audit is divided into seven general sections and two building specific sections. The audit therefore addresses hotels with multiple buildings and provides individual scores for each building type. Your responses to the audit questions will combine to measure a hotel's risk and resilience to natural and technological hazards, including impacts from climate change.

The audit covered the following requirements

We reduced food waste by 60%

We are a committed to reducing food waste. We've implemented several initiatives such as ordering smaller quantities, donating leftovers to local food banks, and composting food scraps. We've also trained our staff to be more conscious of food waste, and encourage guests to order only what they can eat. Our efforts have paid off, and we've reduced our food waste by 60%. It's not just good for the environment, but it's also good for our bottom line. We're proud to be making a positive impact, and we hope to inspire others to do the same.

We donated to our local community

We are a hotel that believes in giving back to our community. We've donated to local schools, charities, and events, and have even organized volunteer days for our staff to get involved. We source our produce from local farmers and use local businesses for our supplies. It's important for us to support the community that supports us. We've built strong relationships with our neighbors, and our guests appreciate our commitment to making a positive impact. It's a win-win situation, and we're proud to be a part of it.

We commit to energy-saving

We've implemented several energy-saving initiatives such as LED lighting, motion sensors, and energy-efficient appliances. We've also trained our staff to be more conscious of energy usage, and encourage guests to participate in our sustainability efforts. Our efforts have paid off, and we've saved thousands of dollars on energy costs. It's not just good for the environment, but it's also good for our bottom line.

Silver Springs

Hotel Info

Hotel Location

Board of Resilience

Marketing Success Scorecard

Advanced Sustainable Audit (NEW)

Crisis & Climate Resilience

Our Stories

Destination Hazard of Vila Real